Returns & Exchanges

At CARZILLA, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your new gear doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the original items in their secure packaging, ensuring all labels and tags are attached and the garment is in its original condition.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking number handy to monitor your refund status in real-time.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing